Help Center

Frequently Asked Questions


What is The Plug Crate?

Does everyone receive the same plugs?

What materials do you use?

Can I change my selected size?

I think I've been sent the wrong size.

Are plugs sold sterile?


How is billing handled?

Can I prepay for longer periods?

What is your return policy?

Can I cancel?


When will I receive my order?

Do you provide a tracking number?

How much is shipping?

Do you ship outside of the United States?

My plugs arrived broken!

Tracking says delivered but my order never arrived!